Telecommunications and health information for culturally and linguistically diverse communities

Abstract

Enabling universal access to high quality health information is challenging in multicultural Australia, where low proficiency in English can hinder access to information services. eHealth initiatives may potentially facilitate better access to health information for minority cultural groups. However, the extent to which ehealth initiatives are inclusive for culturally and linguistically diverse groups remains under-explored. A community survey was conducted to explore the extent to which members of a culturally and linguistically diverse community living on a public housing estate in Melbourne's North, and the health professionals providing local community health services, currently used tel..